Client Wells Fargo Bank

Development time 4 months

The Cockpit Framework was utilized to develop the Dispute Automated Tracking (DAT) system.

DAT is an automated system for processing debit card disputes between customers, merchants and banks.

This system allows bank clerks to track the current status of all disputes (according to the workflow procedure) and respond accordingly to any changes. The purpose of this project was to save money by improving operating efficiency, decrease processing time for each step, generate automatic triggers and reminders, and eliminate paper files.

This system was implemented on WebLogic 6.0 application server and MSIE 5.0 (JRE 1.3) for the front-end. This project was co-developed with programming teams of Wells Fargo Bank and High Technologies Center.